Web Hosting Reviews Driven by Data, Not Dollars

I'm disgusted with fake webhosting "reviews." Since 2014, I've been tracking the results of real-life performance tests for downtime, speed & support at the world's most popular web hosting companies. You'll be shocked by the results...

Is MDDHosting helpful? MDDHosting Support Response Stats

MDDHosting is small but prides themselves in providing high quality services and support. They've been around since 2007 and currently host over 12,000 domains. Their data center is located in Denver, Colorado.

I have purchased a hosting plan on MDDHosting and set up a typical web site. I use that example website to run these tests. Learn more about how I test.

Here's the plan information I chose:

Plan NameBasic
Disk Space5GB
Uptime Guarantee99.9%
Money-Back Guarantee30 days
NotesSite was ready within minutes after I purchased.

Support Response Test

This test measures how quickly the host's support team responds to your request. Lower is better.

I personally contact each host's support department with a new question/concern and measure how long it takes for them to get back to me.

This test is important for every host - it's imperative your web host is able to quickly address your concerns in a timely manner, even if you're an expert webmaster. Who wants to deal with a host that has poor customer service? Tech is hard, and tech support is critical!

Measuring a host's support response speed

MDDHosting Support Response Test Results

MDDHosting (full benchmark) performs impressively in the Support Response test, with an average result of 0.1 hours. Its best run was 0.1 h, but has been as bad as 0.2 h. MDDHosting's most recent result on Mar 2016 was 0.1 hours.

Let's see if MDDHosting is consistent in its support response stats:

Recent Raw Results for MDDHosting

Date Support Ticket Submitted Support Ticket Resolved Response Time
2016-03-22Mar 10, 4:31pmMar 10, 4:32pm0.1 hours
2015-02-24Feb 24, 3:41amFeb 24, 3:47am0.1 hours
2015-01-27Jan 27, 6:06amJan 27, 6:09am0.1 hours
2014-12-20Dec 20, 3:04pmDec 20, 3:09pm0.1 hours
2014-11-28Nov 28, 4:49pmNov 28, 4:50pm0.1 hours
2014-10-26Oct 26, 11:03amOct 26, 11:06am0.1 hours
2014-09-06Sept 6, 6:57pmSept 6, 7:01pm0.1 hours
2014-08-09Aug 9, 3:12pmAug 9, 3:17pm0.1 hours
2014-07-12July 13, 2:25pmJuly 13, 2:36pm0.2 hours
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FTC Disclaimer

Yes, I do use affiliate links on this site to help cover the cost of testing and $1000+ per year in server charges. Results are 100% unbiased and never skewed to favor a higher commission. Thanks for understanding :)

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