Web Hosting Reviews Driven by Data, Not Dollars

I'm disgusted with fake webhosting "reviews." Since 2014, I've been tracking the results of real-life performance tests for downtime, speed & support at the world's most popular web hosting companies. You'll be shocked by the results...

Is StableHost helpful? StableHost Support Response Stats

StableHost's claim to fame is their stability. They've been around since 2009 and host around 32,000 domains. They have data centers located in Phoenix, Arizona; Chicago, Illinois; and Amsterdam, Netherlands.

I have purchased a hosting plan on StableHost and set up a typical web site. I use that example website to run these tests. Learn more about how I test.

Here's the plan information I chose:

Plan NameStable
Disk Space7GB
Uptime Guarantee99.9%
Money-Back Guarantee45 days
NotesSite was ready within minutes after I purchased.

Support Response Test

This test measures how quickly the host's support team responds to your request. Lower is better.

I personally contact each host's support department with a new question/concern and measure how long it takes for them to get back to me.

This test is important for every host - it's imperative your web host is able to quickly address your concerns in a timely manner, even if you're an expert webmaster. Who wants to deal with a host that has poor customer service? Tech is hard, and tech support is critical!

Measuring a host's support response speed

StableHost Support Response Test Results

StableHost (full benchmark) performs impressively in the Support Response test, with an average result of 0.4 hours. Its best run was 0.1 h, but has been as bad as 1.7 h. StableHost's most recent result on Mar 2016 was 0.2 hours. Stablehost's tech team is top notch not just in their speed and uptime knowledge, but in their response time too. You can count on the fact that Stablehost will get back to you within a couple hours - and most likely a few minutes.

Let's see if StableHost is consistent in its support response stats:

Recent Raw Results for StableHost

Date Support Ticket Submitted Support Ticket Resolved Response Time
2016-03-22Mar 10, 2:47pmMar 10, 2:56pm0.2 hours
2015-02-24Feb 24, 3:35amFeb 24, 4:05am0.5 hours
2015-01-27Jan 27, 5:59amJan 27, 6:09am0.2 hours
2014-12-20Dec 20, 2:56pmDec 20, 3:04pm0.1 hours
2014-11-28Nov 28, 4:40pmNov 28, 4:44pm0.1 hours
2014-10-26Oct 26, 10:58amOct 26, 11:12am0.2 hours
2014-09-06Sept 6, 6:51pmSept 6, 8:32pm1.7 hours
2014-08-09Aug 9, 3:02pmAug 9, 3:08pm0.1 hours
2014-07-12July 13, 2:17pmJuly 13, 2:30pm0.2 hours
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FTC Disclaimer

Yes, I do use affiliate links on this site to help cover the cost of testing and $1000+ per year in server charges. Results are 100% unbiased and never skewed to favor a higher commission. Thanks for understanding :)

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